I am very excited to announce the debut of the 3rd book that I've written with David Jaffe, The Frictionless Organization: Deliver Great Customer Experiences with Less Effort! Read more in my LinkedIn
First delivery of books to Bill
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See AllHere’s a link to David’s LinkedIn blog where he shares a recent review on Goodreads
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David Jaffe and Bill Price have been writing Frictionless related blogs on LinkedIn. Links to these posts can be found here.
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