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  • nickplaters

Pretty chuffed at this Goodreads review

Here’s a link to David’s LinkedIn blog where he shares a recent review on Goodreads

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I am very excited to announce the debut of the 3rd book that I've written with David Jaffe, The Frictionless Organization: Deliver Great Customer Experiences with Less Effort! Read more in my LinkedIn

David Jaffe and Bill Price have been writing Frictionless related blogs on LinkedIn. Links to these posts can be found here.

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